At Flats India (“we,” “our,” or “us”), we are committed to safeguarding the privacy of our users. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or use our website, www.flatsindia.com (the “Site”). By using our Site, you agree to the practices described in this policy. Please read it carefully.
1. Information We Collect
We collect the following types of information:
A. Personal Information
- Identifiers: Name, email address, phone number, and mailing address.
- Payment Information: Billing details and payment data for transactions.
B. Account Information
- Credentials: Username, password, and other details for account creation.
C. Technical Data
- Device Information: IP address, browser type, operating system, and device identifiers.
- Geolocation Data: Approximate location based on your IP address.
- Website Interaction Data: Information on how you use and navigate our Site.
D. Usage Data
- Aggregated Data: Information on how users engage with our Site, including visit frequency and feature usage.
E. Data from Third Parties
- We may receive information from third-party sources like analytics providers or advertising partners.
2. How We Use Your Information
We use your data for various purposes, including:
- Account Management: Creating and managing your account, verifying identity.
- Service Improvement: Analyzing behavior to enhance user experience.
- Transaction Processing: Handling payments and billing.
- Communication: Providing customer support, updates, and marketing.
- Security and Legal Compliance: Ensuring account safety, preventing fraud, and complying with legal requirements.
- Personalized Marketing: Showing ads tailored to your interests.
3. Sharing of Information
We may share your information in the following situations:
- Service Providers: We use third-party vendors for payment processing, hosting, and customer support.
- Legal Compliance: We may disclose information when required by law.
- Business Transactions: In the case of mergers, acquisitions, or asset sales, your data may be transferred.
4. Cookies and Tracking Technologies
We use cookies to enhance your experience, such as:
- Essential Cookies: Required for basic functionality like login.
- Analytical Cookies: For understanding Site usage.
- Advertising Cookies: For personalized ads.
You can manage cookies through your browser settings, though disabling them may affect Site functionality.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. We delete or anonymize data when it is no longer needed.
6. Security of Your Information
We use advanced security measures, such as data encryption and access controls, to protect your information. However, no online method is entirely secure.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your data.
- Rectification: Correct inaccurate information.
- Deletion: Request data deletion.
- Objection: Object to certain data processing.
- Restriction: Limit data processing.
- Data Portability: Receive a copy of your data in a machine-readable format.
To exercise these rights, contact us at using our Contact Us link.
8. Children’s Privacy
Our Site is not intended for children under 13, and we do not knowingly collect their personal information. If we discover that we have collected such data, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated “Effective Date.” Significant updates may be communicated through email or pop-up notifications.
10. Contact Information
If you have questions about this Privacy Policy, please Contact Us.
This Privacy Policy reflects our commitment to protecting your personal information and ensuring transparency.